Healthcare USA: Amazing? Awful?

Healthcare USA: Amazing? Awful?

In a system or 'business' where loss, suffering and pain are commonplace, it isn't realistic to think we'll make everyone happy or that we can eliminate these things. Yet we can increase the positive and decrease the negative by improving interactive skills. Please join me on 8/3/23 from 1-2:30pm for a free online session: "YES AND" 101 for Healthcare & Mental Health Care Visionaries so I can show you how!
Demystifying YES AND!

Demystifying YES AND!

When properly facilitated to ensure a psychologically safe environment for YES AND activities and with integration of learning into accreditation objectives, debriefs, and reflection questions, Medical Improv can improve critical outcomes.

Laughing in Truth on a Path to QI!

Patient safety, patient experience, workforce health, and cost-effectiveness are critical outcomes that have an important common root.  They’re all impacted by our ability to communicate effectively and respectfully. An art form that most of us, myself included, are learning as we go along in life and work. One way to promote quality improvements in the above outcomes is to hold space for open and honest discussions. Here’s how to do it!